Once we received your profile form, reviewed it and are confident that we can provide you with a relocation package, tailored to your requirements, we will ask you to sign and return a copy of our acceptance letter. At this point we will email you a link to the payment section of our web site. This will enable you to complete the necessary payment details.

We will then forward you our “Leaving the UK “information pack, to assist you in organising you move from the UK. If you choose not to proceed with us, Once we have received the first part of our fee, we will commence our property search. We will locate and inspect 3 properties, which fit as near as possible your requirements.

We will carry out a digital photographic survey of each of the properties, and forward these to you with a description of the location of each of them, indicating any relevant points raised by your profile.

If none these properties are suitable we will endeavour to source 3 more, but if these also prove unsuitable, we reserve the right to terminate our contract, and the initial payment would not be refundable.

We must point out that should you be bringing your pet with you, we may well find it difficult to source more than 3 properties, as many landlords are not very happy at having pets in rental properties. If we are able to source a rental property in this situation, you will probably be required to provide an increased bond, and the landlord will require you to have the carpets professionally cleaned on your departure.

Once we have your approval on a property, we will get the rental company to arrange for a rental agreement to be drawn up, which we will then forward to you to check, sign and return to us with the necessary bond and rental payments. At this point, we will arrange payment of the remaining 50% of our fee. – The rental agreement is between you and the landlord, the bond being held in a trust

The next stage will be for us to forward to you a list of furniture and household goods that you may wish to hire prior to your own belongings arriving in New Zealand. You should then indicate your requirements on this form and email it back to us. We will then check with the hire company that all the items are available, then as with the property rental, we will forward the rental company's hire agreement to you to sign and return with the relevant monies. – The rental agreement and payment of all rental monies is between you and the rental company

We will arrange to have the goods delivered and placed in the various rooms prior to your arrival.

In the final week before you leave the UK, we will forward to you a grocery list, which you can fill in and email back to us. We will then arrange to have the goods delivered a close to your arrival as practicable. We will ask you to pay for these goods, when we meet you on your arrival in New Zealand.

As part of our service, will provide for your use, until your belongings arrive, what we have called, for want of a better description, a “Survival Pack” This will consist of the following items:

• Electric Kettle
• Toaster
• Iron & Ironing board
• Basic everyday dinner set for up to 6 persons
• Bedding to service the beds you have hired
• Towels
• Basic Cooking Set
• General household cleaning wares
• And to help you over that first 24 hours a pre-prepared meal!
  

These will be returnable to us when your own equipment arrive, or if you have rented furnished accommodation, in a period to be agreed prior to your arrival. We reserve the right to make a charge for any loss or damage. Once we have your travel details, we will arrange for you to be met at the airport and transported to your new home.

On the day after your arrival, we will visit you at home to make sure you are settling in, and we will provide you with a “Living in New Zealand” pack, and will take some time to answer any questions you may have about your new home and country.

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